Product FAQs

frequently asked questions

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How long will my products stay fresh and what is the best way to store them?

We recommend using our oil-based products within 12 months after opening.

Store One Love Organics in a cool, dark place away from direct sunlight, heat, humidity and excess moisture.

Can I take Brand New Day Scrub & Masque in the shower with me?

No, please do not take your bottle of Brand New Day Scrub & Masque in the shower with you. This is a powdered product and humidity and moisture will negatively impact the formula. It is best to store the bottle in a dry place and pour a bit into your hand for a single use in the shower or bath. It also is important to seal the shaker lid after each use.

My Skin Savior Balm is too soft or it melted.

Skin Savior may be affected by warm temperatures, however, it absolutely does not affect quality or performance. If your balm melts or becomes too soft, simply give it a little stir with a clean utensil and pop it in the fridge until it completely cools.

Can I use Skin Savior Balm if I have oily or problematic skin?

You bet! Skin Savior is perfect for all skin types, including those who have oily skin or are prone to breakouts. Skin Savior contains natural sources of Vitamin B3 (niacin), zinc and lauric acid. Vitamin B3, a proven anti-inflammatory, may help to reduce the redness that often accompanies blemishes and can help to calm the skin. Topical zinc has been shown to help calm the skin and lauric acid has strong anti-bacterial properties.

How does Skin Savior Waterless Multi Balm cleanse the skin?

Beneficial plant oils cleanse your pores of dirt and bacteria naturally, gently and effectively, without stripping the skin. Unlike water, oil-based products like Skin Savior effectively dissolve oil, including makeup, sunscreen and your own sebum. We recommend removing the balm with a warm, wet facial or washcloth.

Are One Love Organics’ products non-comedogenic?

“Comedogenic” refers to ingredients in beauty products that clog the pores and can cause blackheads, pimples or cosmetic-related acne. We do not use any ingredients that are known to be comedogenic. However, individual allergies and sensitivities can cause irritation and breakouts so we always suggest doing a patch test prior to using any product. Here’s how: place a small amount on the inside of the wrist or inner thigh and look for a reaction. If any redness or irritation occurs, stop using the product immediately.

Are One Love Organics’ products hypoallergenic?

There is no defined methodology to test for allergic reactions in beauty or personal care products, nor does the FDA regulate use of the term “hypoallergenic.” Consequently, we do not position our products as hypoallergenic. Similar to airborne and food allergies, topical allergies are unique to the individual. A product that may work beautifully for one person can irritate another. We always recommend doing a patch test prior to using any product. Here’s how: place a small amount on the inside of the wrist or inner thigh and look for a reaction. If any redness or irritation occurs, stop using the product immediately.

Which OLO products can vegans use?

All of our products – with the exception of our Skin Savior Multi-Tasking Wonder Balm and our Vitamin B Cleansing Oil + Makeup Remover which contain beeswax – do not contain any animal ingredients or by-products and are vegan-friendly.

Are One Love Organics’ products safe for pregnant women to use?

Our ECOCERT certified products are non-toxic, all natural, gentle and effective for all skin types. However, we recommend that any expectant mother check with her physician and/or decide for herself before changing her skin care routine with our products, or any other line of products. Every individual and situation is so unique that we suggest taking the safest route for moms to be! Always perform a patch test prior to using any product. Here’s how: place a small amount on the inside of the wrist or inner thigh and look for a reaction. If any redness or irritation occurs, stop using the product immediately.

“Fragrance” is listed on some of the labels. Do these One Love Organics’ products contain synthetic fragrances?

No. We only use ECOCERT certified blends of 100% natural origin. One Love Organics uses a proprietary blend of ingredients found in nature including therapeutic essential oils, fruit and plant extracts and oils to compose our wonderful and healthy fragrances. Our natural fragrances are free of phthalates, parabens, sulfates, chemical sunscreens, petrochemicals, formaldehyde donors, peg’s, dea/tea and 1,4 dioxanes. ECOCERT expressly prohibits synthetic perfumes and our products proudly bear the ECOCERT seal.

How do I read an ingredients label?

The label is the best place to find accurate information about a product. The FDA requires companies to list ingredients in descending order by quantity. The label lists ingredients from the highest concentration to the lowest. We explain exactly how to read an ingredients label and why it is important — click here to learn more. Also, look for third party certifications. We’ve voluntarily taken steps to ensure that both our products and business are third-party certified so you can trust our claims. Click here to learn more about our certifications.

Are your products gluten-free?

Our products have not been tested for gluten which means that some ingredients could contain gluten not specified by the raw material supplier. If you have sensitivities, we always suggest doing a patch test prior to using any product. Here’s how: place a small amount on the inside of the wrist or inner thigh and look for a reaction. If any redness or irritation occurs, stop using the product immediately.

Are your products GMO free?

Yes, ECOCERT prohibits the use of GMO ingredients and our products proudly bear the ECOCERT seal.

Do you have a sunscreen?

No, we do not currently carry any products with SPF, though we plan to in the future. We do recommend applying a moisturizer rich in antioxidants in the morning to help protect against environmental damage. Generally speaking, we prefer taking cover versus lathering up on sunscreen. You will find us in a shady spot between the hours of 10 am and 4pm, when the sun is at its strongest.When fun in the sun does call our name, we follow a simple checklist…1. Sun hat. Hats protect the fragile facial and scalp areas that are most susceptible to sun damage. A sun hat will also help protect and preserve your hair color.2. Protective cover up. We don’t need an excuse to toss on a cute tunic or striped sun shirt!

3. Sunglasses. Don’t forget to protect your eyes, too! Look for lenses that filter out 100% of UVA, UVB, and UVC rays.

We aren’t the only ones who share this sentiment. After testing literally thousands of sunscreens, the EWG (link) concluded that the best sunscreen is…a shirt and a hat! No chemicals to absorb through the skin; no questions about whether they work. Perfect!

Do you test on animals?

One Love Organics does NOT conduct product or ingredient tests of any kind on animals. We are certified cruelty-free by Peta. Additionally, ECOCERT also prohibits the practice of animal testing for raw materials or finished products and our products proudly bear the ECOCERT Seal.

Can men use One Love Organics products?

Absolutely. Although your guy may be rugged, his facial skin is just as sensitive as yours. Products that claim to be strong enough for a man usually have caustic, drying and abrasive ingredients like alcohol, silicone-based lubricants, petroleum-based skin softeners and harsh preservatives that will dry out, irritate and inflame the skin. One Love Organics’ products help fight inflammation and balance men’s skin naturally.

Do you offer free samples?

One Love Organics is crafted in small batches to maintain the integrity of our ingredients and ensure you receive the highest quality product. This artisanal approach, along with our commitment to ECOCERT’s environmental guidelines, does not support sample sizes. Instead, we created a collection of trial sizes so that you may experience our products for and discover what works best for you!

What percentage of Vitamin C does the Vitamin C Facial Serum contain?

At One Love Organics, we use Vitamin C ester, also known as ascorbyl palmitate, because it is a more potent source of Vitamin C, is less irritating to the skin, and absorbs more readily than L-asorbic acid. It is also more stable in topical solutions, ensuring a longer shelf-life and protection from free radical damage. For these reasons, the Vitamin C ester in our Vitamin C Facial Serum performs at much lower percentages than typical, L-ascorbic acid based serums on the market.Why haven’t you heard of Vitamin C ester? Vitamin C ester is less popular in skin care products because it is much more expensive (168% more expensive, in fact) than L-ascorbic acid.In addition to Vitamin C ester, our Vitamin C Serum contains an abundance of ultra-concentrated, plant-based and bio-available ingredients naturally rich in Vitamin C:Organic Rosehip Oil: A potent superfruit from the rose plant, rosehip is particularly high in Vitamin C content and is one of the richest plant sources of Vitamin C available. Rose hips are also rich in lycopene, essential fatty acids and antioxidant flavonoids.

Baobab Fruit Oil: The Baobab fruit has six times more Vitamin C than an orange. Rich in vitamins A, C, D, E and F, sterols and the amino acid lysine (crucial in the creation of collagen), baobab oil absorbs quickly, is very moisturizing and encourages skin elasticity.

Organic Green Tea has been found to have a compounding antioxidant and protective effect when used in conjunction with Vitamin C. Green Tea works in synergy with and boosts the efficacy of Vitamin C and Vitamin E, which is also included in our formula.

Organic Seabuckthorn: This cherished superfruit is rich in antioxidants, essential amino acids, vitamins A, C, E, and is one of the most powerful sources of the rare Omega 7. It provides an average of 10 times more Vitamin C than oranges and is the third richest source of Vitamin E in the plant world.

Organic Acerola: A tropical plant also known as the Barbados cherry, Acerola can contain as much as 90 times more Witamin C than oranges, is an excellent source of Vitamin A, and is prized for its ability to brighten and even skin tone.

See what we mean? You simply can’t compare One Love Organics’ Vitamin C Serum to those containing common L-ascorbic acid. It’s in a class all its own! Need more proof? This carefully designed formula was named one of the TIA Five Best Vitamin C Serums of 2014 by anti-aging expert Marta Worhle at Truth in Aging.

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