Click on the topic below to see more information.
How do I check on an order I have placed?
For questions regarding the status of your order, registered members with an account can view their Order Status. If you do not have an account, a tracking number will be assigned and emailed to you upon shipment of your order. The tracking number comes from a second party–you will not see the One Love Organics, Inc. email address. To track your order via the carrier’s web site, you may click on the tracking number in the email to view the delivery status of your order.
Some carriers may not provide tracking information for up to 24 business hours after the order has shipped.
Do you accept international orders?
We’re sorry, at this time we are unable to ship internationally or accept credit cards issued by international banks. We apologize for any inconvenience.
Can I call in my order?
One Love Organics can only accept orders online. Shopping on our site is safe and secure. We use SSL encryption to keep your information safe, and we never distribute your personal information to third-party vendors.
Where can I buy One Love Organics products locally?
Can I change or cancel my order?
Once you submit your order, it cannot be changed or cancelled.
Do you offer promotion code offers?
Yes, we often send online promotion code offers via newsletters to our registered members. These offers are redeemable for orders placed on oneloveorganics.com and cannot be used on other websites. Sign up for our newsletter here
on our homepage at the bottom on the right.
Does anyone else see the information that I provide to One Love Organics, Inc.?
Do you have a catalogue?
As an eco-friendly company, we do not produce a formal catalog. Our website showcases our entire product line and is the best product information source. Ordering online is a safe, secure and a more earth-friendly way to buy our products.
How can I get One Love Organics samples?
Yes! We offer A Little Love Sample Pack
that includes our Essentials and Serum for only $3.95 and it includes free shipping! We offer a travel set that includes a cosmetic travel bag and a travel size of most of our products to introduce you to our line. As always, if you are not happy with a product, you may return it. Go to customer service
and see not satisfied?
I’m not receiving my email newsletter; or My Internet Service Provider filters unwanted email and spam. Could these filters block email that I wish to receive?
Spam filters can restrict wanted email as well as unwanted email. If your Internet Service Provider (ISP) or email client filters or blocks email, it may be affecting email you wish to receive. If you believe this is happening, please consult the help section of your email program or contact your ISP directly to see how to relax or remove the settings that filter or block email.
I forgot my password. How do I retrieve it?
to enter the email address you use for your One Love Organics account and we’ll email you a new password and a link to use to log in. If you have forgotten your password and no longer use the email address you used to create your account, you will need to create a new account